Customer Service Officer
HASSELT - Ref. A-715693
OfficeFull-time€ 2200 - 2800 / monthTemporary, with option for permanent work
Function
Vivaldis Office is looking for a Customer Service Officer for our client in Hasselt. Our client is specialised in incident management and roadside assistance.
Feel free to take a look at the vacancy! If you have any questions, you can reach us by phone on +3211 94 81 56.
Your duties as a customer service officer will include:
Feel free to take a look at the vacancy! If you have any questions, you can reach us by phone on +3211 94 81 56.
Your duties as a customer service officer will include:
- You'll respond to incoming phone calls and mails;
- You'll gather the necessary information and check it's accuracy and completeness;
- You'll provide the needed technical support and communicate with the workshops;
- You'll update all the involved parties;
- You'll monitor the agreements;
- You'll follow the contract-related issues up and respect the imposed deadlines.
Profile
As a customer service officer you can recognise yourself in the criteria below:
- Preferably you have gained a first experience in customer service;
- You can easily work with the computer, especially with MS Office;
- You're a social person with strong communication skills;
- You have attention to detail and are stress-resistant;
- You work organised and have great organizational and time management skills;
- If you speak German, English and Dutch or Polish, English and Dutch you'll be working 3 nightshifts per week: preferably Monday, Tuesday and Wednesday (fulltime) from 20:00 to 08:00. This is negotiable.
- If you speak German and English or French and English you'll be working in early - late shifts between 07:00 - 22:00.
What can we offer you?
What's in it for you as the new customer service officer:
- You'll end up in a leading company in an international environment;
- You'll work in a full-time position with a strong emphasis on work-life balance;
- You'll receive a competitive salary including fringe benefits;
- The company hosts various social events to boost the team spirit;
- Hard work pays off! After a successful interim period you'll receive a permanent contract.
We look forward to your application if you're convinced of this vacancy.
All Vivaldis colleagues are committed to an equal opportunities policy. We select on the basis of experience, studies and competences and not on the basis of nationality, appearance, orientation, religion, disability, age and/or gender. Our role as an employment agency implies a commitment to inclusion and diversity. Discrimination will not be tolerated.
Your application process at Vivaldis
Description of the application process
1Step 1
Applying for a job
Behind the scenes, we are screening your application now.
2Step 2
First an interview at Vivaldis & who knows, next at the company
Drumroll, please! 🥁 You've been invited for an interview!
3Step 3
Contract signing
Hooray, time for a little celebration! You have crossed the finish line and it is now time to sign your contract.
Questions? Contact us.
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Bij een bedrijf te te Heist-op-den-Berg, gespecialiseerd in het produceren, verwerken en leveren van micro-ingrediënten voor veevoeder.
Je zal instaan voor volgende taken:
Je bent de centrale figuur tussen klant, transport, magazijn en productie, als het gaat over orders, transporten en leveringenJe verwerkt inkomende en uitgaande ordersJe boekt wereldwijd transportJe ondersteunt de verkoopafdelingJe verzorgt de sales-en logistieke administratieJe handelt de douane-en transportdocumenten af van A tot Z
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